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Trace Financial supports business critical systems at numerous
financial institutions world-wide. We appreciate the importance
of support to our clients and we are often been praised for the
quality of the support service we provide.
We operate a help desk from our London head-office. This offers
a prime shift support service from 08.30am until 6.00pm from Monday
to Friday (GMT/BST) excluding Bank Holidays. The Help desk supports
our entire product set.
In addition we can provide emergency out of hours cover as required
by the Bank up to and including 7 x 24 hours. Several of our existing
UK and international clients use this option.
We have solutions installed world-wide. Overall we have a track
record, which is second to none in the supply of support services.
We work with all existing and new clients to provide a solution
that is consistent with the customer's aims.
We are proud of our track record and credentials in this area.
You will receive a quality of service that your business demands
from a supplier that is an integral part of the financial services
industry.
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Products
